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Hermes
Sustainability Report KPIs at a glance
Selected business and infrastructure KPIs
| GRI Index | 2015 | 2016 | 2017 | |
| Revenue of the whole Hermes Group (in billion euros) | 102-7 201-1 | 2.46 | 2.64 | 3.13 |
| Number of annual shipment volumes of the Hermes Group in Europe (millions) | 102-7 | 580 | 640 | 766 |
| Number of ParcelShops in Germany (as of: 06/2018) | 102-7 | 15.000 | ||
| Number of ParcelShops in Europe (as of: 06/2018) | 102-7 | 37.000 | ||
| Number of Hermes Germany sites (as of: 06/2018) | 102-7 | Around 50 locations in Germany (logistics centres, depots and courier bases) | ||
| Number of Hermes Einrichtungs Service partner depots (as of: 06/2018) | 102-7 | 47 in Germany, 10 international (Austria, Switzerland, Netherlands) | ||
| Investments* until 2020 (Hermes Germany) * Infrastructure programme launched 2014, by 2020 a network of 35 ultra-modern and efficient logistics centres and depots will be created | 102-10 203-1 | 300 million (until 2020) | ||
Selected employee key data Hermes Germany (HG) and Hermes Einrichtungs Service (HES)
| Number of employees | GRI Index | 2015 | 2016 | 2017 |
| Number of employees Hermes Group (converted to FTEs) | 102-8 | 12,215 | 12,618 | 15,300 |
| Number of (own) employees Hermes Germany (HG) | 102-8 | 4,741 | 4,999 | 5,555 |
| Number of (own) employees Hermes Einrichtungs Service (HES) | 102-8 | 297 | 376 | 382 |
| Staff turnover/new hires | 401-1 | |||
| New hires (HG): Total number of employees | 391 | 689 | 1,398 | |
| New hires (HG): Of which female / male in % | 27.9 / 72.1 | 30.8 / 69.2 | 18.7 / 81.3 | |
| New hires (HES): Total number of employees | 63 | 94 | 64 | |
| New hires (HES): Of which female / male in % | 23.8 / 76.2 | 26.6 / 73.4 | 17.2 / 82.8 | |
| Staff turnover rate (HG) in % | 8.1 | 7.9 | 14.3 | |
| Staff turnover rate (HES) in % | 4.1 | 3.6 | 13.2 | |
| Continuing education | 404-2 | |||
| Continuing education (HG): Number of measures (workshops, coaching sessions, internal and external providers) | 636 | 243 | 314 | |
| Continuing education (HG): Total number of employees who participated in measures: | 718 | 867 | 1,520 | |
| Continuing education (HG): Proportion of total number of employees in %: | 15.1 | 17.3 | 27.4 | |
| Continuing education (HG): Female (% share) | 28.7 | 39.7 | 42.4 | |
| Continuing education (HG): Male (% share) | 71.3 | 60.3 | 57.6 | |
| Continuing education (HG): Commercial (% share) | 93.7 | 94.3 | 95.4 | |
| Continuing education (HG): Operational (% share) | 6.3 | 5.7 | 4.6 | |
| Continuing education (HG): Managerial (% share) | 23 | 31.7 | 13 | |
| Parental leave | 401-3 | |||
| Parental leave (HG): Total employees | 116 | 145 | 144 | |
| Parental leave (HG): Of whom female | 77 | 83 | 83 | |
| Parental leave (HG): Of whom male | 39 | 62 | 61 | |
| Parental leave (HG): Proportion of men in % (HG) | 33.6 | 42.8 | 42.4 | |
| Returnees from parental leave (HG): Total employees | 109 | 145 | 72 | |
| Returnees from parental leave (HG): Of whom female | 70 | 83 | 41 | |
| Returnees from parental leave (HG): Of whom male | 39 | 62 | 31 | |
| Parental leave (HES): Total employees | 9 | 10 | 11 | |
| Parental leave (HES): Of whom female | 5 | 7 | 8 | |
| Parental leave (HES): Of whom male | 4 | 3 | 3 | |
| Parental leave (HES): Proportion of men in % (HG) | 44.4 | 30 | 27.3 | |
| Returnees from parental leave (HES): Total employees | 9 | 10 | 5 | |
| Returnees from parental leave (HES): Of whom female | 5 | 3 | 3 | |
| Returnees from parental leave (HES): Of whom male | 4 | 7 | 2 | |
| Age structure | 405-1 | |||
| Employees by age (HG, as of: 12/2017) | Of whom female | Of whom male | ||
| Total: | 5,555 | 1,315 | 4,204 | |
| 25 and younger | 675 | 102 | 573 | |
| 26-35 | 1,354 | 306 | 1,048 | |
| 36-45 | 1,245 | 311 | 934 | |
| 46-52 | 1,050 | 290 | 760 | |
| 53-60 | 1,005 | 267 | 738 | |
| Over 60 | 226 | 39 | 187 | |
| Employees by age (HES, as of: 12/2017) | Of whom female | Of whom male | ||
| Total: | 382 | 78 | 304 | |
| 25 and younger | 42 | 11 | 31 | |
| 26-35 | 112 | 29 | 23 | |
| 36-45 | 98 | 12 | 86 | |
| 46-52 | 58 | 10 | 48 | |
| 53-60 | 61 | 13 | 48 | |
| Over 60 | 11 | 3 | 8 | |
Selected key audit indicators
| GRI Index | 2015 | 2016 | 2017 | |
| Auditing Hermes Germany (HG) | 414-1 | |||
| Number of active contract partners | 426 | 403 | 376 | |
| Number of audits conducted (including follow-up audits) | 186 | 244 | 510 | |
| Auditing Hermes Einrichtungs Service (HES) | 414-1 | |||
| Depots audited | 42 | 43 | 45 | |
| Certificates issued | 42 (100 %) | 43 (100 %) | 44 (97.7%) | |
| Of which follow-up audits | 7 | 10 | 9 | |
| Contract cancellations within the scope of auditing | 6 | 2 | 4 |
Selected environmental indicators
| CO2 emission (in tonnes) from HE/HG/HES in relation to Otto Group business (scope: Otto Group business). | GRI Index | 2006 (base year) | 2013 | 2014 | 2015 | 2016 | 2017 | 2006 vs. 2017 (reduction) |
| The figures are volume-adjusted compared to the base year 2006. | 305-1 305-2 305-5 | |||||||
| Sourcing (HG): | 103,728 | 85,868 | 68,639 | 64,079 | 57,360 | 53,319 | 49% | |
| Distribution logistics (HG/HES) | 63,957 | 51,986 | 52,605 | 51,561 | 48,120 | 47,993 | 25% | |
| Sites (HE/HG/HES) | 12,057 | 9,781 | 9,110 | 8,720 | 7,857 | 6,602 | 45% | |
| Mobility (HE/HG/HES) | 1,890 | 1,009 | 1,166 | 1,116 | 1,057 | 1,048 | 45% | |
| Total: | 181,632 | 148,644 | 131,520 | 125,476 | 114,394 | 108,962 | 40% |
| CO2 emissions (in tonnes) from HE/HG/HES in relation to all clients. | GRI Index | 2013 | 2014 | 2015 | 2016 | 2017 |
| The values indicate the nonquantity-adjusted absolute CO2 emissions. | 305-5 | |||||
| Sourcing (HG): | 149,960 | 134,199 | 103,738 | 102,661 | 102,693 | |
| Distribution logistics (HG/HES) | 112,396 | 113,906 | 120,436 | 128,772 | 142,620 | |
| Sites (HE/HG/HES) | 10,950 | 13,397 | 13,824 | 14,260 | 12,776 | |
| Total (without mobility) | 273,306 | 261,502 | 237,998 | 245,693 | 258,090 |