Parcel Shipments in Germany

The Hermes Germany is ready for every shipping challenge. Whether they are very small or very large - your shipments are in safe hands with us.

Our expertise is available to all our clients whatever sector they operate in and whatever the size of their daily parcel volumes. You will find the solution to your needs here.

myHermes Business - for Powersellers and Online Retailers

myHermes Business offers commercial volume shippers a solution that is specifically tailored to your requirements - at attractive prices.

Our services:

• Collection of consignments in a 3 hour time window
• Shipment to over 20 countries in Europe
• Liability up to €500 included in the parcel price
• You can choose between sliding or average pricing
• Cash on delivery (COD)
• simple management of return shipments

These tools make your daily parcel shipping easier:

• Address and eBay data import
• Consignment track & trace with detailed history
• Provision of an Email with shipment track & trace information for your customers
• Provision of a web link to track & trace the shipment
• Order lists to manage your shipments with a search and filter function

Individual Solutions for Mail Order Retailers and Fulfilment Providers

Hermes is a logistics service provider specialising in parcel shipments. We offer our customers an effective and targeted range of services.

With revenues over EUR 1 billion per year, more than 250 million delivered parcels and up to one million front door contacts every day, Hermes is the expert in B2C-shipping services.

What we offer:

• Targeted and sector-specific shipping solutions
• Innovative services
• A personal contact
• A Continously and detailed tracking of performances, presented in a TÜV certified report system

We offer the following special services as an option:

• Direct delivery to the ParcelShop
• Text message or email notification service
• Identity service with various combination options of the authorisation module
• COD service
• Premium service (time definite delivery)

While you can concentrate on your core business, we’ll take care of all your parcel logistics.

Service for Your Customers

We value personal contact when we hand over your shipment. Your customers should experience quality already when their parcels are delivered. Our carriers are personally committed to every delivery as their job is only completed when the parcel has been successfully delivered.

Reliable, fast and simple – the standard Hermes services for your customers:

• Up to four delivery attempts (international three, Austria one)
• Parcel left with neighbours (if the recipient is not there)
• A notification card is left with details of the next attempted delivery or to which neighbour the parcel has been delivered.
• Provision of a requested or alternative address
• Direct delivery to the nearest ParcelShop
• 10 days storage of the parcel
• Consignment information system
• Holiday storage up to 21 days

Closer to the Customer: The Hermes ParcelShops

Hermes aims to make the shipping and receipt of your parcels as convenient as possible for your customers. So we have set up the Hermes ParcelShops located for example in bakeries, newsagents, petrol stations and laundries. Your customers will benefit from the longer opening hours.