The Hermes Fulfilment GmbH is headquartered in Hamburg and has locations in Haldensleben, Löhne and Ohrdruf. It is a member of the Hermes Group, which in turn is part of the Otto Group. For the Otto Groups’ retail companies we take over the entire shipping process from customer order through warehousing to the handling of the returns. With a product range of one million items, Hermes Fulfilment manages a total of around 300 million items per year for the retailers. The range of goods includes textiles and jewellery, smartphones and flat screen televisions, as well as furniture and washing machines.
As a full-service e-commerce company, we develop concepts that grow with the business model and goals of our partners. Our Fulfilment solutions are fully scalable and adapt to our partners’ needs. There is no upper limit.
No matter whether our partner has a high degree of automation or a tailor-made process: we adapt optimally to every business model. For example, we handle order peaks during Christmas time or at the start of a fashion season effortlessly. Our Otto Group partners benefit from the experience of Hermes Fulfilment. Thus, our partners always have everything under control in e-commerce.