Hermes, a sister company of Crate & Barrel, has confirmed its attendance at the Shop.org annual summit from September 30 to October 2nd in Chicago. As a full-service provider of multichannel solutions for retailers and brands, Hermes has recently established itself as a leading provider of end-to-end services in e-commerce. The enterprise is part of the Otto Group, the second-largest retailer in the world behind Amazon.
Of over 820 people living in Europe, 529 million use the internet and 250 million people are e-shoppers. Currently, e-Commerce in Europe is growing at a faster pace than in the US. Still US retailers selling in Europe grow 19% more slowly than their European competitors. This is often because they do not pay enough attention to the many issues arising from the diversity of the European markets - such as customs, preferred payment methods, data protection and fitting and smartly combined delivery options.
As a full service provider, Hermes showcases its broad portfolio of services at Shop.org: from sourcing and international transportation to fulfilment and home deliveries. "With its 12 specialized companies, Hermes is still the only service provider worldwide capable of offering its clients such a complete service," says Uwe Bald, Vice President of international business development at Hermes Europe. "Against the lasting boom in European e-commerce, we are focusing our activities on international retailers looking to expand their business to Europe. Hermes is a perfect partner for them.”
Hermes at Shop.org
A wholly owned subsidiary of the Otto Group, Hermes is part of a worldwide group of local retail (e.g. Crate & Barrel) and services employing nearly 50,000 people. With more than 40 years of distance selling experience, Hermes supports fashion and lifestyle brands with their internationalization to Europe, Russia, China and Brazil. The group is already working successfully together with international distance sellers such as QVC, Guthy Ranker, Escada, Bombay and Wolford. Clients of Hermes thus benefit from a first class local infrastructure and knowledge. The specific full-service offering includes webshop design and operations, warehousing, customer service, returns management and financial services. Services are available either as a managed full service or in modular units.
Visit Hermes at the Shop.org, Booth 842.