40 years of Hermes - Data Protection

Contents:

Hermes is pleased that you have visited our website and are interested in our services. We attach extremely high priority to the protection of your personal data throughout the entire business process, as we are keen to ensure that you feel secure when using our website.

The aim of this document is to provide you with information about the nature, scope and purpose of the collection and use of personal data and can be accessed at any time via our website.

Data collection on visits to our website

With every visit by a user to the website of Hermes, certain data are temporarily stored and processed by our web servers in a protocol file.

In order to comply with legal data protection requirements, the associated IP address is anonymized prior to storage of the data sets. The following data are stored in a protocol file on each access to our website:

the anonymized IP address of the requesting computer
the date and duration of the user’s visit
the identification data of the browser and operating system type used
the web pages of Hermes which the user visits
the website from which the user has accessed our website

These data are analysed exclusively for statistical purposes and to improve our website and are deleted after a predetermined period.

On any visit to our website, we aim to provide you with the information you are searching for in the language with which you are probably most familiar. In order to ensure this, we and other companies of the Otto groups European logistics division.based in other countries each offer their own specific website. In order to be able to guide you as directly as possible to the appropriate website, we use your IP address when a web page is called up for a so-called IP geolocation.

No other use is made of the data acquired during your visit to our website and no data are passed on to any third party.

Data collection and processing of personal data

Personal data are only captured if you have voluntarily made that information available to us. This may occur e.g. as part of an information enquiry.

Use and transmission of personal data

We store the personal data you have provided if this is required in order to answer your enquiry. The data are only passed on to other companies within the Otto groups European logistics division and only if this is necessary in order to answer your enquiry. This may be the case e.g. if you request information regarding the services of the Austrian or Italian Hermes companies.

Use of “cookies”

In order to expand the functional range of our website and to make the use of our website more convenient for you, we use so-called “cookies”, which allow us to store data on your computer when accessing our website. You can prevent the storage of “cookies” on your computer by selecting the appropriate settings in your browser, although this may restrict the range of functions of our website.

Information rights

You have the right to obtain information regarding your stored personal data, their origin, recipients and the purpose of the storage at any time. This information can be obtained from the Data Protection Officer of Hermes. Further information on data protection can be found on the respective websites of the other companies of the Otto groups European logistics division.

Contact